Privacy Policy

We use the information we collect for the following purposes:

• Providing Services: To generate personalized solar estimates and calculations based on your property and energy usage
• Matching with Installers: To connect you with vetted solar installers who can provide quotes and services for your property
• Communication: To send you estimate results, follow-up emails, and respond to your inquiries
• Improving Our Services: To analyze usage patterns and improve our calculator and platform
• Legal Compliance: To comply with applicable laws and regulations

One of our core services is connecting homeowners with qualified solar installers. When you complete a solar estimate, we may share your information with vetted installers in our network. This includes:

• Contact information (name, email, phone number)
• Property address and location
• Energy usage data and property details
• Estimate results and preferences you've selected

We take the security of your information seriously:

• Data is stored securely using industry-standard encryption and security measures
• We use secure databases and cloud storage services with appropriate access controls
• Access to personal information is restricted to authorized personnel and vetted installers
• We regularly review and update our security practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request correction of inaccurate or incomplete information
• Deletion: You can request deletion of your personal information, subject to legal and operational requirements
• Opt-Out: You can opt out of receiving communications from us or our installer partners
• Data Portability: You can request a copy of your data in a portable format

To exercise these rights, please contact us at info@solarcalculatorcanada.org

We use cookies and similar tracking technologies to:

• Remember your preferences and save your progress during estimate calculations
• Analyze website traffic and usage patterns
• Improve user experience and website functionality

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website and calculator.

We retain your personal information for as long as necessary to:

• Provide our services and fulfill the purposes outlined in this policy
• Comply with legal obligations and resolve disputes
• Enforce our agreements and protect our rights

Partial leads (incomplete estimates) may be retained for up to 30 days to allow you to resume your estimate. Completed estimates and lead information may be retained longer to facilitate installer connections and customer support.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.

We may use third-party services for:

• Email delivery and communication services
• Data analytics and website performance monitoring
• Cloud storage and database hosting
• Payment processing (if applicable)

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending an email notification for significant changes (if we have your email address)

Your continued use of our services after any changes indicates your acceptance of the updated policy.